PRIVACY POLICY
PRIVACY POLICY
Last updated: 9 April 2026
Nature's Pick ("we", "us", "our") operates naturespick.store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
When you visit our site, we may collect the following information:
Personal information you provide directly, such as your name, email address, phone number, delivery address, and payment details when you place an order, create an account, or subscribe to our newsletter.
Information collected automatically, such as your IP address, browser type, device type, pages visited, time spent on the site, and referring URL. This data is collected through cookies and similar technologies.
2. How We Use Your Information
We use your personal information to process and fulfil your orders, including delivery coordination and payment processing. We also use it to communicate with you about your orders, deliveries, and account. We may send you marketing communications about new products, seasonal offers, and promotions, but only if you have opted in. We also use it to improve our website, products, and customer experience, and to comply with legal obligations applicable in the Arab Republic of Egypt.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, including payment processors to handle secure transactions, delivery and logistics partners to fulfil your orders, email and communication platforms to send order confirmations and marketing (if opted in), and website hosting and analytics providers.
All third-party providers are contractually required to protect your data and use it only for the purposes we specify.
4. Payment Security
All payment transactions are processed through secure, encrypted channels. We do not store your full credit card or payment details on our servers. Payment processing is handled by our third-party payment provider in compliance with industry security standards.
5. Cookies
Our website uses cookies to ensure the site functions properly, remember your preferences and cart contents, analyse site traffic and usage patterns, and deliver relevant marketing if you have opted in.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the site.
6. Your Rights
You have the right to access the personal data we hold about you, request correction of any inaccurate information, request deletion of your personal data (subject to legal and contractual obligations), withdraw consent for marketing communications at any time, and request a copy of your data in a portable format.
To exercise any of these rights, contact us at support@naturespick.store.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum period as required by Egyptian commercial law. If you request deletion of your account, we will remove your personal data within 30 days, except where retention is required by law.
8. Marketing Communications
If you opt in to receive marketing emails, you can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at support@naturespick.store. Unsubscribing from marketing will not affect transactional communications related to your orders.
9. Children's Privacy
Our website is not directed at children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us at support@naturespick.store or call +20 122 765 7244.